Ludhiana Police launches CARE stations under Safe City Project to improve emergency response system

New Delhi, October 12

The Ludhiana Police in Punjab have launched “CARE Station” (Connect for Assistance and Relief in Emergency) under the Safe City project and improving the Emergency Response system.

Ludhiana police commissioner Mandeep Singh Sidhu inaugurated the CARE Station in Sarabha Nagar market.

The Care Stations have been made operational are Samrala Chowk, Ghumar Mandi, Clock Tower, Feroze Gandhi Market, Tuition market (Model Town), Gill Chowk, Sarabha Nagar market, Haibowal, Inter-State Bus Terminal (ISBT) and Jalandhar bypass bus stop.

The officials said that in phase-1, the “CARE Station” panels have been installed at ten locations in the city. In case of an emergency, a resident can immediately connect to the police operator by pressing the “Push Button”. The hi-tech panels will facilitate two-way communication and the operator on the other side would also be able to see the live footage of the caller via video call. Immediately, the nearest Police Control Room (PCR) vehicle would be rushed to the spot to help the complainant.

The officials added that each Station is connected with the ICCC (Integrated Command and Control Centre), citywide CCTV surveillance control room, 112 helpline mechanism, Police Emergency Response Support System (ERSS) and traffic infrastructure. 

It enables two-way communication thereby preventing the need to physically go to Police Stations in situations of immediate relief. It has an inbuilt system that can be used to inform the public about important developments, ensure smooth flow of traffic and relay important information in crisis situations, officials further mentioned.